Shipping Policy

Shipping Policy

Last updated: September 2026

Order Processing

All orders are processed within 5–11 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed slightly — we'll keep you informed.

Shipping Destination

We currently ship to addresses within South Africa only.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order size. Estimated delivery times will be displayed at checkout.

Free Shipping

We offer free shipping on orders over a qualifying amount. The free shipping threshold will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to update.

Delays & Issues

We are not responsible for delays caused by courier services, public holidays, or unforeseen circumstances. If your order hasn't arrived within the expected timeframe, please contact us at your store email and we'll do our best to assist.

Contact Us

For shipping-related queries, please reach out to us through our website.